With a view to provide better and accurate service to our pensioners, Punjab and Sind Bank has centralized the payment of pension across all CBS branches by setting up a Centralized Pension Processing Centre (CPPC) to calculate at a central level the amount of pension payable to all pensioners. CPPC processes all the calculations related to pension as per PPO'S issued by Govt. authorities. Any changes in respect of pension parameters like Basic Pension, DA rates, Revisions are also done by CPPC. The CPPC credits pension directly into pensioners accounts once all formalities and obtaining of required papers such as life certificate/undertaking etc are complete.
We are striving for timely and accurate payment of pension to all categories of pensioners as well as redress of grievances of the pensioners.
In case of complaints/grievance pensioners may approach the pension paying branch. They may also write directly to CPPC for early resolution of the problem.
Categories of Pensioners catered by us
Central Civil
Defence
Railways
Telecom
Postal
Punjab State
Municipal Corporation of Delhi (MCD)
Benefits to the pension account holders :-
Now, Municipal Corporation of Delhi (MCD) pensioner can open pension account with Punjab & Sind Bank
SMS on mobile with detailed break-up of monthly pension payment
Pension slip through pension paying branch
Hassle free pre-approved personal loan to eligible pensioners
PSB-GAURAV apnaghar scheme for defence personnals
Facility to submit life certificate at any branch of Punjab & Sind Bank
Jeevan Pramaan facility available at branches for submission of digital Life Certificate.
Video life certificate submission facility is available through UNIC APP/PSB V-CIP APP.
Senior citizen savings scheme
E-PPO provision for defence/ CPAO/ Railway Pensioners for quick disbursement of pension and revision arrear.
PPO number printing on Savings Bank Passbook.
Nomination in Pension Accounts.
Free of cost Door step Banking of Life Certificate Collection
SMS on mobile for awareness of new facility to pensioners introduced by bank like free services of DSB for LC submission, Jeewan Pramaan facility, etc.
SMS alert of time to time instructions issued by government authority for pensioners like timely LC submission, LC timeline, etc.
For all non-PSB pensioners who gets pension directly through NEFT/RTGS, money gets transferred to respective accounts in real time or within 24 hours.
Most of the queries/complaints are being instantly resolved in the branch or through meetings. And the queries/complaints which need detailed examination shall be resolved within 3 days. Customers can register their queries/complaints through Call Centre (18004198300). The call centre representative helps in resolving the general queries. If queries/issues require further inspection, they are registered in Customer Relationship Management (CRM) portal and gets resolved within 1-3 days
Contact Us:
Address:- 1st Floor, 21 Bank House, Rajendra Place, New Delhi-110008
The link will open only through bank's intranet and it will not open through internet
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A New Internet Banking and Mobile Banking Solution - PSB UnIC for Retail Customers including NRE/NRO and PSB UnIC Biz for Sole Proprietor customers and Corporate Customers has been rolled out successfully by the Bank bringing UPI, IMPS, NEFT, RTGS and many more banking services under one platform.
Please note that our customers have already been notified that the old Internet Banking Portal of the Bank will be pulled down by 28.02.2022. The Funds Transfer services were blocked for Retail Internet Banking Customers since 09.01.2022. However, our old Internet Banking Portal was running parallelly for the last few days for the benefit of old Retail and Corporate Internet Banking Customers. It has now been decided that the Old Internet Banking will be pulled down on midnight of 21.03.2022. Bill Payments and Tax Payments ( OLTAS and GST) can be done through PSB UnIC digital platform. Bill Payment services are moved to PSB UnIC from 16.03.2022 onwards and the OLTAS functionality will be live from 18.03.2022 through PSB UnIC.
Our existing old Internet Banking customers ( Retail and Sole Propriership) who are yet to register in PSB UnIC are requested to make a onetime registration by visiting our website: https://punjabandsindbank.co.in and by clicking on PSB UnIC and choosing appropriate Option as follows:
And submit the duly signed application form along with required documents Viz. Board Resolution / Partnership Letter with Deed / Trust, Society, Club Resolution Letter/ HUF Letter etc. and also the KYC documents of the Authorised Users immediately to the parent Branch.
These corporate customers will be sent a registration kit through email after submission of the above documents. By Using the credentials in the mail, the corporate customers are requested to register by following the instructions contained in the email and start availing the benefit of PSB UnIC Biz services.
General Manager-IT,
Punjab & Sind Bank
Internet Banking
Dear customers,
A New Internet Banking and Mobile Banking Solution - PSB UnIC for Retail Customers including NRE/NRO and PSB UnIC Biz for Sole Proprietor customers and Corporate Customers has been rolled out successfully by the Bank bringing UPI, IMPS, NEFT, RTGS and many more banking services under one platform.
Please note that our customers have already been notified that the old Internet Banking Portal of the Bank will be pulled down by 28.02.2022. The Funds Transfer services were blocked for Retail Internet Banking Customers since 09.01.2022. However, our old Internet Banking Portal was running parallelly for the last few days for the benefit of old Retail and Corporate Internet Banking Customers. It has now been decided that the Old Internet Banking will be pulled down on midnight of 21.03.2022. Bill Payments and Tax Payments ( OLTAS and GST) can be done through PSB UnIC digital platform. Bill Payment services are moved to PSB UnIC from 16.03.2022 onwards and the OLTAS functionality will be live from 18.03.2022 through PSB UnIC.
Our existing old Internet Banking customers ( Retail and Sole Propriership) who are yet to register in PSB UnIC are requested to make a onetime registration by visiting our website: https://punjabandsindbank.co.in and by clicking on PSB UnIC and choosing appropriate Option as follows:
And submit the duly signed application form along with required documents Viz. Board Resolution / Partnership Letter with Deed / Trust, Society, Club Resolution Letter/ HUF Letter etc. and also the KYC documents of the Authorised Users immediately to the parent Branch.
These corporate customers will be sent a registration kit through email after submission of the above documents. By Using the credentials in the mail, the corporate customers are requested to register by following the instructions contained in the email and start availing the benefit of PSB UnIC Biz services.
