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NACH FAQ

NACH Facility - FAQs
Query Response
What is NACH? National Payments Corporation of India (NPCI) offers to banks, financial institutions, corporates, and government a service termed as “National Automated Clearing House (NACH)” which includes both debit and credit. It facilitates high-volume, low-value debit/credit transactions that are repetitive in nature, electronically using the NPCI service.
What is NACH mandate? A NACH mandate is an authorization given by an account holder to a bank to debit or credit a fixed amount or up to a certain limit automatically for specific purposes as per frequency given by you, such as loan repayments, insurance payments, etc.
What is UMRN? UMRN stands for Unique Mandate Reference Number. It is a unique identifier assigned to every NACH mandate created under the NACH system in India. It helps in managing NACH mandates and ensures that each mandate, whether for recurring debit transactions like EMIs, utility bills, or salary disbursements, has a distinct identification number.
What is Sponsor Bank? The Sponsor Bank is the bank that lodges/initiates NACH transaction files for collection/distribution of funds on behalf of Corporates registered for NACH services. In case of loan EMI, the Bank acts as User Institution as well as Sponsor Bank.
What is Destination Bank? The bank responsible for processing of inward NACH files is known as the “Destination Bank”.
How to set up a NACH mandate? Physical mandate: PSB customers may submit duly signed physical NACH mandate form to PSB branches.

E-mandate: Mandates can be set up online via NACH e-mandate link available at the bank’s website. The e-mandate facility is available for retail customers.
While setting up NACH e-mandate by PSB customers on the Bank’s website, Destination Bank is not available in the drop-down list. How can mandate be registered/cancelled/amended/suspended/revoked? Punjab & Sind Bank is live through Net Banking, Debit Card, Aadhaar/Simplified Aadhaar, Simplified PAN and Simplified Cust ID in NACH mandate registration facility. Further, cancel, amend, suspend, and revoke facilities are also live through Net Banking, Debit Card, and Aadhaar.

If Destination Bank is not available, the customer may check after some time or submit a physical mandate form to the PSB branch.
What is the maximum period for which mandate can be issued? The maximum mandate period is 40 years.
What is the maximum amount for which mandate can be issued? The maximum mandate amount allowed by NPCI is currently ₹1 Crore.
Start date of mandate is 31.01.2026. What will be the date of presentation of mandate in February 2026? In case the selected mandate date is not available in any particular month, the mandate will be presented on the last date of that month.
In case the date of mandate presentation is a Sunday, what will be the date of presentation of mandate? NACH is available on all days of the year irrespective of Sunday and holiday.
What is the applicable service charge for availing NACH facility? For service charge details, please visit: https://punjabandsind.bank.in/content/electronic-clearing-service

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